Effective Date: February 21, 2025

Privacy Policy for MAXEngage App

This Privacy Policy explains how REMAX Holding ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application (the "App"). This policy complies with Google Play's Developer Distribution Agreement and applicable privacy regulations.

1. Information We Collect and Permissions We Request

Personal Data

Registration Information: Name, email address, password, and profile information

Device Information

Device identifiers (including Android Advertising ID)
App version and usage statistics

1.1 Media Access Permissions

Images (`android.permission.READ_MEDIA_IMAGES`): This permission is required to allow users to upload images from their device to participate in app activities, such as sharing content or customizing their profile.
Videos (`android.permission.READ_MEDIA_VIDEO`): This permission enables users to select and upload videos from their device as part of app activities like creating posts or completing tasks.

User Choice: Granting these permissions is entirely optional. If denied, the app will offer alternative options (e.g., using the camera or skipping the feature), and users can continue using the app normally.

2. How We Use Your Information

To analyze app performance and improve user experience
To verify your identity and prevent fraud

3. Data Sharing and Disclosure

With REMAX Holding affiliated agents and offices
With trusted service providers and analytics partners
With legal authorities when required by law

4. Data Security

We implement industry-standard security measures including:

End-to-end encryption for sensitive data
Regular security audits and updates
Secure data storage and transmission protocols
Access controls and authentication measures

5. Your Rights and Choices

Access and update your personal information
Opt-out of marketing communications
Delete your account and associated data
Control app permissions

6. Children's Privacy

Our App is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the App or via email. Continued use of the App after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

RE/MAX, LLC
Email: privacy@remax.com
Address: 5075 S. Syracuse Street
Denver, CO 80237, USA

By using the MAXEngage App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.